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Assistant Service Manager - EV Car

Bangkok Province Permanent THB80,000 - THB100,000 per month (THB960,000 - THB1,200,000 per year) View Job Description
The Assistant Service Manager is responsible for leading service operations, developing high-performing teams, and delivering an exceptional customer experience while supporting Tesla's rapid growth. This role drives operational excellence, people development, business performance, and continuous improvement within a fast-paced, customer-focused service environment.
  • Opportunity to join a leading global brand with a strong market presence.
  • Opportunity to join a high-growth company with strong business expansion plans.

About Our Client

EV car brand.

Job Description

  • Lead daily service center operations to achieve targets in customer satisfaction, quality, productivity, and business performance.
  • Develop, coach, and mentor service teams while fostering a culture of accountability, collaboration, and continuous improvement.
  • Monitor customer service trends, identify improvement opportunities, and implement initiatives to enhance the overall service experience.
  • Drive operational excellence by improving safety, efficiency, quality, and service execution standards.
  • Partner with cross-functional teams to execute strategic initiatives and support business growth objectives.
  • Analyze operational performance metrics and implement corrective actions to achieve business goals.
  • Handle complex customer issues, identify root causes, and develop effective solutions to ensure customer satisfaction.
  • Support financial performance by managing operational costs, productivity, and revenue-related targets where applicable.



The Successful Applicant

  • Bachelor's degree or equivalent experience.
  • Proven leadership experience managing service, technical repair, manufacturing, or field service teams in a fast-paced environment.
  • Strong customer service mindset with the ability to lead, coach, and develop high-performing teams.
  • Experience in the automotive industry, aftersales operations, or OEM environment is highly preferred.
  • Fluent in Thai and English with strong analytical, problem-solving, and stakeholder management skills; valid driver's license required.



What's on Offer

  • Opportunity to join a leading global brand with a strong market presence.
  • Opportunity to join a high-growth company with strong business expansion plans.
Contact
Pinngirn Thanthong
Quote job ref
JN-092026-7107728
Phone number
+66 2 012 5070

Job summary

Sector
Engineering & Manufacturing
Specialisation
Field Services / Maintenance
What is your area of specialisation?
Industrial / Manufacturing
Location
Bangkok Province
Contract Type
Permanent
Consultant name
Pinngirn Thanthong
Consultant phone
+66 2 012 5070
Job Reference
JN-092026-7107728

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.