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Regional Technical Service Manager -Sanitary

Bangkok Permanent THB80,000 - THB110,000 per year View Job Description
Lead and enhance regional technical service operations across the APEC region, ensuring service excellence, customer satisfaction, and effective after-sales support for customers and channel partners. Drive quality improvements, technical training, process standardization, and team development while collaborating closely with regional and global stakeholders
  • Opportunity to join a global brand within an international organization.
  • Opportunity to manage a team across the region.

About Our Client

Sanitary brand company.

Job Description

  • Lead regional technical service and after-sales operations across APEC markets.
  • Act as the highest technical escalation point for complex product, installation, and quality issues.
  • Manage warranty and non-warranty claims, troubleshooting, and field service support activities.
  • Collaborate with Global Quality and manufacturing teams to drive root cause analysis and continuous improvement initiatives.
  • Develop and deliver technical training programs for distributors, installers, retailers, and internal stakeholders.
  • Standardize service processes, SOPs, and best practices in line with company and ISO standards.
  • Partner with Sales, Customer Service, Supply Chain, and Product Development teams to support business growth and customer success.
  • Lead, coach, and develop the regional technical service team while driving KPI achievement and operational excellence.

The Successful Applicant

    • Bachelor's degree in Engineering, Mechanical Engineering, or a related technical discipline.
    • Minimum 5 years of experience in Technical Service, After-Sales, or Quality functions, including at least 2 years in a leadership role.
    • Proven experience managing regional operations and multicultural teams across APAC.
    • Strong technical knowledge of bathroom systems, plumbing, sanitaryware, faucets, wellness products, or related industries.
    • Excellent English communication, stakeholder management, problem-solving skills, and willingness to travel extensively within the region.

What's on Offer

  • Opportunity to join a global brand within an international organization.
  • Opportunity to manage a team across the region.
Contact
Pinngirn Thanthong
Quote job ref
JN-092026-7101735
Phone number
+66 2 012 5070

Job summary

Sector
Engineering & Manufacturing
Specialisation
Test / Application / Commissioning
What is your area of specialisation?
Industrial / Manufacturing
Location
Bangkok
Contract Type
Permanent
Consultant name
Pinngirn Thanthong
Consultant phone
+66 2 012 5070
Job Reference
JN-092026-7101735

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.