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Luxury Client Experience Lead - Up to 200K

Thailand Permanent View Job Description
Lead client strategy and brand experience for Thailand's most exclusive luxury vault, combining high-end hospitality, privacy, and elite service.Drive customer acquisition, build premium partnerships, and shape tailored membership programs for high-net-worth individuals and institutions.
  • Founding leadership role in a premium, ultra-secure luxury brand.
  • Work with high-net-worth individuals, collectors, and elite institutions.

About Our Client

A leading Thai investment group with diverse ventures across real estate, hospitality, and consumer sectors. The company is launching a premium lifestyle service that blends ultra-secure infrastructure with high-end customer experience-serving elite clients who value privacy, prestige, and personalized service.

Job Description

  • Lead client acquisition strategies targeting high-net-worth individuals and elite institutions
  • Build luxury brand partnerships and co-create exclusive member experiences
  • Design and refine membership tiers based on data, lifestyle, and client behavior
  • Oversee CRM, client onboarding, and personalized service journeys
  • Drive growth through hands-on execution, team leadership, and strategic innovation

The Successful Applicant

  • 10-15 years of experience in luxury brand, hospitality, private banking, or high-value client services
  • Proven success in launching or scaling premium customer experiences or businesses
  • Strong network in Thailand's luxury sector and confidence in building elite client relationships
  • Experience with membership programs, CRM systems, and P&L management
  • Entrepreneurial mindset with high integrity, discretion, and a passion for customer excellence

What's on Offer

  • Strategic leadership role in a premium lifestyle brand backed by a major Thai conglomerate
  • Competitive compensation with performance-based incentives
Contact
Phornpisoot Sonsanam
Quote job ref
JN-082025-6816992
Phone number
+6620125005

Job summary

Sector
Sales
Specialisation
Sales Manager/Director/VP
What is your area of specialisation?
Property
Location
Thailand
Contract Type
Permanent
Consultant name
Phornpisoot Sonsanam
Consultant phone
+6620125005
Job Reference
JN-082025-6816992

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.