Head of HR - Retail Food - Bangkok

This is a rare opportunity for an experienced HR leader to shape the people agenda of a growing organisation that is expanding aggressively across the country. The successful candidate will play a critical role in building a scalable workforce, strengthening operational HR foundations, and partnering closely with business leaders to drive sustainable growth.

If you are a hands-on HR leader who thrives in fast-paced, operations-driven environments and enjoys building systems, teams, and culture from the ground up, we would love to hear from you.Reporting directly to the Country Leadership Team, the Head of Human Resources will lead the full HR function for Thailand and serve as a strategic business partner during a high-growth expansion period.

The role requires both strategic leadership and operational execution. The successful candidate will initially focus on strengthening talent acquisition, compensation & benefits, HR business partnering capabilities, and retention strategies while building scalable HR processes to support business growth.Key ResponsibilitiesStrategic HR Leadership

• Develop and execute the Thailand people strategy aligned with aggressive business expansion plans.
• Act as a trusted advisor to senior leadership on organizational design, workforce planning, talent management, and culture.
• Build HR capabilities that support growth across multiple locations and operational teams.

Talent Acquisition & Workforce Scaling

• Lead workforce planning and recruitment strategies to support rapid branch expansion.
• Personally drive recruitment for critical and leadership roles during the initial growth phase.
• Build a scalable talent acquisition framework capable of supporting significant annual hiring volumes.
• Strengthen employer branding and improve hiring efficiency across all levels.

HR Business Partnering

• Establish a strong HRBP model that effectively supports operations and management teams.
• Partner closely with business leaders to drive employee engagement, performance, and productivity.
• Coach managers on people management and leadership effectiveness.

Compensation & Benefits

• Review and redesign compensation structures to ensure competitiveness, internal equity, and business sustainability.
• Establish clear salary frameworks, grading structures, incentive plans, and benefits programs.
• Develop reward strategies to attract and retain high-performing talent.

Employee Engagement & Retention

• Develop initiatives to reduce employee turnover across operational and support functions.
• Implement employee listening mechanisms and action plans.
• Strengthen company culture, employee experience, and leadership effectiveness.

HR Operations & Compliance

• Ensure compliance with Thailand labour laws and HR best practices.
• Improve HR policies, processes, systems, and governance.
• Establish HR metrics and reporting to support business decisions.

Leadership & Team Development

• Lead, coach, and develop the HR team.
• Build a high-performance HR function capable of supporting future business growth.
• Create succession and talent development frameworks across the organisation.

First 90-Day PrioritiesThe successful candidate will be expected to:

• Assess the current organisation, workforce capabilities, and HR function.
• Strengthen recruitment execution and accelerate hiring for key business needs.
• Establish foundational Compensation & Benefits standards and governance.
• Develop a practical HRBP approach to support business leaders and operational teams.
• Identify key drivers of employee turnover and implement immediate improvement actions.
• Create a scalable HR road map aligned with future expansion plans.