General Manager - Sales | Luxury Automotive Brand)

Key Responsibilities

• Develop and execute annual and long-term sales strategies to achieve revenue, profitability, and market share objectives.
• Identify growth opportunities and establish action plans to maximize sales performance across all channels.
• Monitor industry trends, competitor activities, customer preferences, and market dynamics to ensure competitive advantage.
• Collaborate with regional and global stakeholders to align local business plans with corporate objectives.
• Own and deliver annual sales volume, revenue, and profitability targets.
• Establish sales KPIs and performance metrics, ensuring effective monitoring and reporting.
• Drive forecasting accuracy and manage vehicle allocation to optimize sales opportunities.
• Implement sales initiatives and campaigns that support sustainable business growth.
• Ensure an exceptional end-to-end customer journey consistent with luxury brand expectations.
• Build and maintain strong relationships with high-net-worth and ultra-high-net-worth clients.
• Lead customer acquisition, loyalty, and retention strategies.
• Oversee resolution of critical customer concerns, ensuring the highest levels of satisfaction.
• Manage dealer partner performance to ensure achievement of sales targets and operational excellence.
• Establish clear performance benchmarks and support dealer development initiatives.
• Conduct regular business reviews with dealer leadership teams.
• Ensure adherence to brand standards, policies, and customer experience requirements.
• Lead, motivate, and develop a high-performing sales organization.
• Foster a culture of accountability, collaboration, customer-centricity, and continuous improvement.
• Coach and mentor sales leaders to maximize performance and career development.
• Identify organizational capability gaps and implement effective talent development plans.
• Prepare annual budgets, sales forecasts, and strategic business plans.
• Monitor sales profitability and optimize commercial activities to achieve financial targets.
• Ensure efficient utilization of resources and inventory management.
• Provide regular performance updates and strategic recommendations to executive management.
• Partner closely with Marketing teams to execute product launches, customer events, and experiential marketing activities.
• Support brand-building initiatives that strengthen market positioning and customer engagement.
• Ensure sales activities consistently reflect the exclusivity, heritage, and prestige of the brand.