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Customer Programme Manager (Global Electronic Company)

Chonburi Province Permanent THB80,000 - THB120,000 per month (THB960,000 - THB1,440,000 per year) View Job Description
We are looking for a Customer Programme Manager to join a global electronics company in Chonburi. The successful candidate requires experience in customer management, order fulfilment, supply chain coordination, issue resolution, and cross-functional project management within a manufacturing environment.
  • Attractive salary and benefits
  • Opportunity to join a fast-growing global company

About Our Client

Our client is a leading global provider of advanced manufacturing and supply chain solutions, supporting customers across industries such as technology, communications, healthcare, and industrial products. The company offers end-to-end services including product design support, new product introduction, production, logistics, and aftermarket solutions, helping customers accelerate innovation and optimise their global operations.

Job Description

  • Act as the primary liaison between customers and internal teams to ensure effective communication and programme execution.
  • Monitor customer orders, track progress, and ensure timely delivery of products and services.
  • Manage customer complaints, conflicts, returns, and corrective action processes to achieve prompt resolution.
  • Coordinate with production, planning, logistics, and supply chain teams to resolve issues related to materials, forecasts, production schedules, and delivery commitments.
  • Analyse operational data, identify trends, and drive continuous improvement initiatives to enhance customer satisfaction and performance.
  • Prepare and maintain performance reports covering order status, delivery performance, inventory levels, forecasting accuracy, shipment metrics, and customer-specific requirements.
  • Track project milestones, billing activities, and programme progress while providing regular status updates to customers and management.

The Successful Applicant

  • Bachelor's degree in Business Administration, Supply Chain, Engineering, Operations Management, or a related discipline.
  • Experience in customer programme management, account management, customer service, or supply chain operations within a manufacturing environment.
  • Strong knowledge of manufacturing processes, production planning, logistics, and customer contract management.
  • Excellent communication, negotiation, stakeholder management, and problem-solving skills with the ability to manage multiple priorities simultaneously.
  • Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, and database management systems, with strong analytical and reporting capabilities.

What's on Offer

  • Attractive salary and benefits
  • Opportunity to join a fast-growing global company
Contact
Likasit Pongpangan
Quote job ref
JN-092026-7111963
Phone number
+66 2 012 5030

Job summary

Sector
Engineering & Manufacturing
Specialisation
Project / Programme Management
What is your area of specialisation?
Industrial / Manufacturing
Location
Chonburi Province
Contract Type
Permanent
Consultant name
Likasit Pongpangan
Consultant phone
+66 2 012 5030
Job Reference
JN-092026-7111963

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.