IT Manager - Factory Systems & Infrastructure

IT Infrastructure & Operations

• Lead and manage all day-to-day IT operations across manufacturing and office environments.
• Ensure high availability, performance, and security of network, server, cloud, and end-user computing infrastructure.
• Manage IT vendors, service providers, and technology partners.
• Establish and maintain disaster recovery, backup, and business continuity plans.
• Drive infrastructure modernization and technology improvement initiatives.

ERP & Enterprise Applications

• Act as the primary IT owner for ERP and business applications.
• Support, enhance, and optimize ERP processes across Finance, Procurement, Inventory, Warehouse, Production, and Supply Chain functions.
• Manage application upgrades, integrations, user support, and continuous improvement initiatives.
• Collaborate with regional teams on enterprise application projects and system enhancements.

Manufacturing Systems & Operational Technology

• Manage and support Manufacturing Execution Systems (MES), Warehouse Management Systems (WMS), and other manufacturing-related applications.
• Ensure seamless integration between ERP, MES, WMS, and operational systems.
• Partner with Production, Engineering, Quality, and Supply Chain teams to improve operational performance through technology solutions.
• Support production technology and shopfloor systems to ensure business continuity and operational efficiency.

Digital Transformation & Factory Automation

• Lead digital transformation initiatives across manufacturing operations.
• Identify opportunities to automate manual processes and improve operational efficiency through technology.
• Drive smart factory projects involving automation, IoT, machine connectivity, data analytics, and digital manufacturing solutions.
• Collaborate with business stakeholders to develop technology roadmaps supporting operational excellence and future growth.
• Evaluate emerging technologies and recommend solutions that improve productivity, quality, traceability, and cost efficiency.
• Promote a data-driven culture through real-time reporting, dashboards, and business intelligence solutions.
• Lead technology initiatives that enhance visibility across production, warehouse, inventory, and supply chain operations.

Cybersecurity & IT Governance

• Oversee cybersecurity programs, policies, and controls across the organization.
• Manage network security, firewalls, endpoint protection, access controls, and monitoring solutions.
• Ensure compliance with corporate IT standards and security requirements.
• Lead incident response, risk assessment, and mitigation activities.
• Maintain IT governance, documentation, and security best practices.

Project Management & Leadership

• Lead IT and digital transformation projects from planning through implementation and post-go-live support.
• Manage project scope, timelines, budgets, resources, and vendor performance.
• Work closely with local and regional stakeholders to ensure successful project delivery.
• Provide leadership, coaching, and technical guidance to IT team members and key users.