Head of Internal Audit (Retail)

Bangkok Permanent THB200,000 - THB230,000 per month (THB2,400,000 - THB2,760,000 per year) View Job Description
The Head of Internal Audit will evaluate and improve the effectiveness of risk management, control, and governance processes within the retail industry. Based in Bangkok, this role requires a focus on financial and operational audits to ensure compliance and performance improvement.
  • Report directly to the CEO and act as an independent business partner.
  • Broad exposure covering internal audit, retail operations, and SOP development.

About Our Client

a leading multi-brand retail organization operating across Thailand

Job Description

  • Review and assess new and revised SOPs to ensure completeness, effective control design, segregation of duties, and alignment with retail best practices.
  • Benchmark processes and controls against leading retail operators and industry standards.
  • Maintain and manage the company's SOP governance framework, including version control, ownership, review schedules, and applicability across entities and business units.
  • Develop and execute an annual risk-based audit plan covering stores, distribution centers, and head office functions.
  • Conduct both scheduled and unannounced audits, including inventory checks, cash audits, POS reviews, stock transfers, returns testing, and transaction sampling.
  • Evaluate operational processes across ERP, POS, and e-commerce platforms to identify control gaps and process breakdowns.
  • Assess audit findings, prioritize risks, track remediation plans, and escalate unresolved issues to senior management when necessary.
  • Identify undocumented business processes through interviews, observations, and workflow mapping exercises.
  • Document and formalize business processes into practical and audit-ready SOPs.
  • Evaluate the effectiveness of existing controls and recommend process improvements where required.
  • Monitor operational health through KPI reviews, field observations, employee interviews, and trend analysis.
  • Investigate recurring issues related to inventory, sales performance, stock management, procurement, discounts, and operational efficiencies.
  • Facilitate cross-functional workshops to resolve operational issues and implement sustainable solutions.
  • Work closely with business leaders and process owners to develop corrective action plans and continuous improvement initiatives.
  • Prepare monthly audit dashboards and management reports for the CEO.
  • Present quarterly audit findings, emerging risks, and control improvement recommendations to the leadership team.

The Successful Applicant

A successful Business Internal Auditor should have:

  • Bachelor's degree in Accounting, Finance, Business Administration, Audit, or a related discipline.
  • 6-10 years of experience in internal audit, operational audit, retail audit, risk advisory, or related fields.
  • Experience within retail, fashion, luxury retail, consumer, or multi-site business environments is highly preferred.
  • Strong understanding of retail operations, inventory management, cash handling, logistics, and procurement processes.
  • Hands-on experience developing SOPs, internal controls, and governance frameworks.
  • Strong ERP and transaction testing capabilities, with SAP experience preferred.
  • Experience auditing POS systems and retail operational processes.
  • Advanced Excel and data analysis skills with the ability to independently extract and assess transaction-level data.
  • Strong problem-solving, investigation, and stakeholder management skills.
  • Comfortable interacting with stakeholders across all organizational levels, from frontline employees to senior executives.
  • Fluent communication skills in Thai and English.
  • Professional certifications such as CIA, CISA, or CPA are advantageous but not mandatory.
  • Experience within franchise, multi-brand, or regional retail environments would be beneficial.

What's on Offer

  • Attractive Annual Salary
  • Staff discount
  • provident fund



This permanent role in Bangkok offers a competitive package and an opportunity to make a significant impact in the retail industry. Interested candidates are encouraged to apply.

Contact
Poy Arthornchaikul
Quote job ref
JN-102026-7116448
Phone number
+66 2 013 5102

Job summary

Sector
Finance & Accounting
Specialisation
Internal Audit
What is your area of specialisation?
Retail
Location
Bangkok
Contract Type
Permanent
Consultant name
Poy Arthornchaikul
Consultant phone
+66 2 013 5102
Job Reference
JN-102026-7116448

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.