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Team manager - Luxury

Pathum Wan Permanent View Job Description
We are seeking a dynamic retail leader to drive sales performance while delivering exceptional client experiences in a luxury environment. This role focuses on coaching and developing a team, optimizing store performance, and building long-term client relationships.
  • Global luxury brand with strong career progression
  • Lead a high-performing team driving client experience and sales excellence

About Our Client

Our client is a prestigious global luxury brand known for its heritage, craftsmanship, and innovation in retail excellence. As part of a leading international luxury group, the company offers strong resources, structured career growth, and a commitment to outstanding customer experience.

Job Description

  • Lead and manage a team of client advisors to achieve and exceed sales targets
  • Develop and execute daily, weekly, and monthly commercial action plans
  • Analyze sales performance, KPIs, and productivity metrics to drive business decisions
  • Identify opportunities to improve store performance across operations, merchandising, and client engagement
  • Ensure execution of premium retail and service excellence standards
  • Monitor competitor activity and implement strategic counteractions
  • Deliver hands-on coaching on the sales floor to elevate team performance
  • Provide real-time feedback and conduct regular coaching sessions to improve selling skills
  • Recruit, onboard, and develop top retail talent within the team
  • Drive team engagement through motivation, recognition, and performance management
  • Enhance client portfolio growth through personalized clienteling strategies
  • Ensure high-quality client data capture and consistent follow-up practices
  • Support the team in creating memorable, high-touch client experiences
  • Drive private appointments and client engagement activities to generate sales
  • Handle client concerns professionally while maintaining a premium experience

The Successful Applicant

A successful Team Manager should have:

  • Proven experience in leading a sales team and achieving commercial targets
  • Strong leadership and coaching skills with the ability to inspire teams
  • Background in luxury retail or premium customer-facing environments
  • Ability to build and maintain high-value client relationships
  • Proficiency in Microsoft Office and retail systems (POS, CRM tools)

What's on Offer

  • Competitive salary ranging from 1296000 THB to 1584000 THB per annum.
  • Additional benefits, including an annual individual bonus of 10-12%.
  • Commission opportunities based on store performance, with potential earnings of up to 80,000 THB.
  • 18 days of annual leave (no carry-over) and two days off per week.
  • A supportive and professional work environment in Pathum Wan.



If you are looking for a rewarding career as a Team Manager in the retail industry, we encourage you to apply and become part of a forward-thinking team.

Contact
Jean Ratanayatikul
Quote job ref
JN-062026-7050454
Phone number
+6620125022

Job summary

Sector
Retail & Sourcing
Specialisation
Store Management
What is your area of specialisation?
Retail
Location
Pathum Wan
Contract Type
Permanent
Consultant name
Jean Ratanayatikul
Consultant phone
+6620125022
Job Reference
JN-062026-7050454

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.