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E-Commerce Cluster Lead (High-Growth Digital Commerce)

Bang Rak Permanent View Job Description
This role oversees a portfolio of client accounts while leading a team to drive commercial growth, operational excellence, and customer satisfaction. You will play a critical role in shaping strategy, improving performance, and ensuring profitability across a rapidly growing digital commerce business.
  • Lead and scale a high-performing e-commerce team with full ownership
  • Drive growth and profitability across top-tier brand portfolios

About Our Client

Our client is a rapidly expanding digital commerce and marketing solutions provider, specializing in marketplace and social commerce platforms. The organization has experienced significant growth in recent years and partners with leading local and international brands to drive measurable online sales performance.

Job Description

  • Lead, mentor, and manage a team of account managers and executives to achieve business targets
  • Oversee daily operations and ensure alignment with company KPIs and strategic objectives
  • Monitor performance metrics across client portfolios and implement optimization strategies
  • Build and maintain strong relationships with key clients to ensure long-term partnerships
  • Drive revenue growth and ensure profitability across assigned business units
  • Manage budgeting, forecasting, and financial performance for the team
  • Collaborate cross-functionally with internal teams (marketing, creative, production, etc.) to deliver integrated solutions
  • Identify business opportunities and propose innovative growth strategies for clients
  • Analyze data and performance trends to guide decision-making and improve outcomes
  • Ensure high-quality execution of campaigns across e-commerce and social commerce platforms
  • Develop succession plans and nurture high-potential talent within the team
  • Address operational challenges and provide timely resolutions
  • Continuously optimize workflows and processes to improve efficiency
  • Stay updated on industry trends, platforms, and competitor activities

The Successful Applicant

  • At least 4 years of experience in digital marketing, e-commerce, sales, or account management
  • Proven experience managing teams and driving business performance
  • Strong analytical skills with proficiency in Excel and data-driven decision making
  • Solid understanding of major e-commerce platforms (e.g., Tiktok , Shoppe platform)
  • Strong communication skills in English with experience managing client relationships

What's on Offer

  • Competitive salary range from THB 1,512,000 to THB 1,848,000 per annum.
  • 12 days of annual leave.
  • Reimbursement for work-related expenses.
  • Opportunity to work 100% onsite in a professional and structured environment in heart of Bangkok.



If you are ready to take on the challenge of being a E-Commerce Cluster Lead (High-Growth Digital Commerce) in the professional services industry, we encourage you to apply today!

Contact
Jean Ratanayatikul
Quote job ref
JN-062026-7041431
Phone number
+6620125022

Job summary

Sector
Digital
Specialisation
Ecommerce
What is your area of specialisation?
Media & Agency
Location
Bang Rak
Contract Type
Permanent
Consultant name
Jean Ratanayatikul
Consultant phone
+6620125022
Job Reference
JN-062026-7041431

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.