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Senior IT Operations Analyst - Global Manufacturing

Pathum Thani Province Permanent THB648,000 - THB792,000 per year View Job Description
Senior IT Operations Analyst will support daily IT operations and ensure smooth system performance within the organization. This role will provide hands-on support to users, maintain IT systems, including ERP systems, and contribute to ongoing IT improvements.
  • Opportunity to support critical operations in a production environment.
  • Exposure to advanced manufacturing and high-tech environments.

About Our Client

The hiring company is s a global manufacturing company, providing services for industrial customers worldwide. With a global presence including operations in Thailand, the company supports customers through innovative solutions and a strong focus on quality, reliability, and cost efficiency.

Job Description

  • Provide first-level and second-level IT support for hardware, software, and network issues.
  • Monitor and maintain IT systems to ensure optimal performance and minimal downtime.
  • Respond promptly to helpdesk tickets and resolve technical issues effectively.
  • Install, configure, and maintain computer systems and software applications.
  • Collaborate with team members to implement IT projects and system upgrades.
  • Ensure IT security protocols are followed and assist with troubleshooting security-related issues.
  • Document technical processes and provide user training as required.

The Successful Applicant

  • Bachelor's degree in IT or related field
  • 3-5 years of experience in IT support or helpdesk
  • Basic knowledge of: Windows, Microsoft 365, and user management, Networking and infrastructure, ERP systems (any platform)
  • Good troubleshooting and communication skills
  • Ability to work in a fast-paced environment

What's on Offer

  • Competitive salary.
  • Attractive benefits package, including a Provident Fund, KPI Bonus, Incentive Bonus, and Allowances.
  • Comprehensive group insurance coverage.
  • Opportunity to work in a permanent role within the industrial/manufacturing sector.
  • Supportive company culture with a focus on professional development.
Contact
Gift Petto
Quote job ref
JN-052026-7021982
Phone number
+66 2 012 5067

Job summary

Sector
IT
Specialisation
IT Support
What is your area of specialisation?
Industrial / Manufacturing
Location
Pathum Thani Province
Contract Type
Permanent
Consultant name
Gift Petto
Consultant phone
+66 2 012 5067
Job Reference
JN-052026-7021982

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.