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Ageism has emerged as a key Diversity, Equity, and Inclusion (DE&I) concern for employees in Thailand, according to our 2024 Michael Page Thailand Talent Trends Report: The Expectation Gap. Interestingly, while ageism is flagged as a priority, the percentage of people who report experiencing it in the workplace remains relatively low.
In our annual talent trends report, respondents in Thailand were asked to rank a diverse array of DE&I initiatives, and their responses highlighted a broad spectrum of workplace inclusivity concerns.
Here’s what emerged as the top 10 DE&I priorities for respondents in Thailand:
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The report, based on responses from 464 individuals in Thailand, highlights a disconnect between the perception and reality of workplace discrimination:
These findings suggest a significant disparity between the actual experiences of discrimination and the broader concerns about age inclusivity. While the incidence of direct discrimination is relatively low, worries about ageism and other biases remain pervasive. This gap is further highlighted by additional insights:
These figures suggest forms of subtle or soft bias and exclusion, rather than overt discrimination. There, the high ranking of workplace age discrimination prevention as a DE&I priority relative to lower reported incidents suggests a widespread concern with potential rather than actual experiences of ageism.
These figures indicate the presence of more subtle forms of exclusion rather than overt discrimination. The strong emphasis on preventing age discrimination, despite fewer reported incidents, suggests that employees are more concerned with the potential for ageism than with direct experiences of it.
This underscores a crucial perception gap, where employees value an inclusive workplace even if they haven't personally faced discrimination. It highlights the need for employers to address not just explicit discriminatory practices but also the underlying cultural issues that contribute to feelings of exclusion or bias.
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While it’s often assumed that ageism primarily impacts older workers, our talent trends report shows that it’s a concern for all generations:
These numbers reveal that ageism transcends age groups, affecting workers at various stages in their careers. It’s not just older employees who face age-related biases; younger workers are also encountering ageism, albeit in different ways.
For older employees, the rapid pace of technological change can create a sense of vulnerability, while younger workers often grapple with stereotypes that unfairly label them as inexperienced or naive. This multigenerational challenge highlights the need for inclusive practices that support employees of all ages.
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Ageism often intersects with other forms of discrimination, such as gender and racial biases, making it essential for DE&I strategies to address these issues collectively. The report also reveals a gender disparity in age discrimination experiences:
This suggests that women may face compounded challenges due to the intersection of age and gender biases. For instance, older women may face double discrimination regarding age and gender, underscoring the need for initiatives that are inclusive across all diversity dimensions.
The prevalence of workplace ageism across different demographic groups and its ability to intersect with other kinds of bias bring it to the top of the list of concerns for employees, making it essential to understand why ageism has become such a critical workplace issue so that appropriate strategies can be designed to counter ageism.
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Several factors may contribute to the strong employee focus on preventing workplace ageism:
While workplace ageism remains a top concern, the report highlights the interconnected nature of various forms of workplace bias.
The high ranking of initiatives focused on racial and ethnic diversity, gender equality, and inclusion of people with disabilities indicates that employees are acutely aware of the need for comprehensive DE&I strategies.
The occurrence of microaggressions (11%) and stereotyping (6%) further emphasises the subtle yet pervasive nature of workplace discrimination. These experiences are usually less overt than explicit discrimination and relate to a work environment within which one is likely to feel vulnerable to different biases, including ageism.
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Besides ageism in the workplace being a top priority for respondents in Thailand, the report also revealed that workplaces in Thailand struggle with inclusion:
These perceptions highlight the need for comprehensive DE&I strategies that address not just age but all forms of diversity and inclusion.
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Countering age discrimination in the workplace is not as simple as introducing a new policy or implementing a new workshop. The reason is that the root of ageism lies in perspectives and biases deeply rooted in individual mindsets.
Therefore, addressing ageism requires an all-encompassing approach that brings practical changes and slowly reshapes collective attitudes and individual perceptions about age in the workplace.
Companies should conduct thorough assessments to understand their unique challenges and cultural dynamics related to ageism. Based on these findings, they can then analyse and implement the strategies that make the most sense for their situation.
To address workplace ageism, employers could adopt a holistic approach that implements practical changes and challenges, and reshapes individual mindsets. Here are 10 strategies to consider.
Employers can work towards dismantling deep-rooted ageism in their corporate cultures by selecting and implementing strategies that fit their organisation’s specific needs.
This approach not only fosters a genuinely inclusive environment that values diversity across all dimensions but also positions organisations to cultivate a dynamic, innovative, and engaged workforce – essential for thriving in Thailand’s economic landscape.
The goal is not to check boxes but to create meaningful change. Start with assessment, choose strategies wisely, and commit to ongoing evaluation and adjustment of your DE&I efforts. This approach will be far more effective in eliminating ageism and creating an age-inclusive workplace that benefits employees of all generations and the organisation as a whole.
Related: How HR needs to evolve to support the future of work
Discover the latest in workforce trends in our latest Michael Page Thailand Talent Trends 2024 report: The Expectation Gap. This survey report findings are based on responses from 12,940 job seekers, employees and employers across Asia Pacific, of which 464 are from Thailand.
It covers career insights that talent leaders and hiring professionals need to know to attract and retain talent. Download our report or use our interactive online tool to gain deeper, up-to-date insights into the current talent market.
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