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This role focuses on delivering Level 1 Service Desk support to users in Asia. Strong emphasis on exceptional customer service, prioritizing user engagement over technical tasks. Responsibilities include ensuring continuous IT operations, addressing inquiries promptly, and collaborating with teams to resolve issues efficiently.
As a data science and analysis lead, you will work with your team to enable data for other departments, especially sales and marketing, to enhance company's performance. You will also be responsible to present the country's sales performance to the regional counterparts when required.
Ideal candidates must possess the ability to deliver the finest support experience in area of infrastructure, applications and innovations to enable cutting edge experiences to work effectively on daily basis.
The primary focus of this role centers on the design, construction, and upkeep of data pipelines and infrastructure aimed at facilitating data analysis and fostering intelligence.
As a Digital Transformation Consultant, you will play a critical role in driving our clients' digital initiatives, utilizing your expertise in business consulting, enterprise architecture, and customer journey mapping to shape and execute IT roadmaps and strategies.
- Collect and consolidate data from various digital platforms.- Conduct modeling and segmentation of data and markets for marketing purposes.- Develop and create a data architecture for seamless data integration.
As a Solutions Architect, you will play a critical role in defining and delivering innovative technology solutions that address complex challenges and meet the unique needs of our financial services and banking clients.
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