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Senior IT Support Specialist - Regional Tech Leader

Bangkok Permanent THB660,000 - THB900,000 per year View Job Description
The role will oversee the implementation of IT operations in line with company policies, analyze system and user‑related issues to support business needs, and deliver technical assistance in a dynamic and high‑demand environment.
  • Work with modern IT systems and real enterprise‑scale environments.
  • Join a dynamic, innovative team impacting users across the region.

About Our Client

The hiring company is a leading technology company in Southeast Asia. The organization operates several well‑known digital platforms across the region.

Job Description

  • Provide daily technical support to end users and ensure the proper functioning of computers, network equipment, and printers.
  • Diagnose and resolve application issues while maintaining and updating technical support documentation.
  • Manage IT assets, track inventory, and coordinate with external vendors.
  • Maintain and monitor office network infrastructure, IT security systems, and antivirus solutions.
  • Perform first‑level troubleshooting for scheduled server backups, system monitoring tasks, and routine reporting.

The Successful Applicant

  • Bachelor's degree in Computer Science, Information Technology, or a related field preferred
  • Upper intermediate English communication skills
  • Solid knowledge of computer hardware, software, and operating systems (Windows and macOS)
  • Understanding of basic networking concepts such as TCP/IP, IP addressing, LAN, and switching fundamentals
  • Experience with Windows Server administration; exposure to Linux servers is an advantage
  • Professional certifications (e.g., Microsoft Certified, CCNA) are a plus but not mandatory
  • Familiarity with configuring network devices (Cisco equipment preferred)
  • Ability to create and maintain documentation, including SOPs and knowledge-base articles
  • Eagerness to learn new technologies in a fast-paced environment
  • Excellent analytical and troubleshooting abilities

What's on Offer

  • Competitive salary range.
  • Performance bonus to reward your contributions.
  • Provident fund and group insurance for financial security.
  • Learning budget to support professional development.
  • Overtime benefits for additional work hours.
Contact
Gift Petto
Quote job ref
JN-022026-6948473
Phone number
+66 2 012 5067

Job summary

Sector
IT
Specialisation
IT Support
What is your area of specialisation?
Technology & Telecoms
Location
Bangkok
Contract Type
Permanent
Consultant name
Gift Petto
Consultant phone
+66 2 012 5067
Job Reference
JN-022026-6948473

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.