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SEA Sales & Service Manager - (Water system & Irrigation)

Bangkok Permanent View Job Description
We are looking for an experienced Regional After‑Sales Manager to lead service operations, drive parts and service revenue, and elevate customer experience across multiple countries in the ASEAN region. This role is ideal for a commercially minded service leader with strong operational expertise and the ability to manage diverse teams in a fast‑paced technical environment.
  • A regional leadership role where you can shape service operations.
  • Strong growth opportunities working across multiple countries.

About Our Client

Our client is a well‑established regional leader in premium equipment solutions, known for its strong service culture, long‑term customer partnerships, and commitment to investing in people. They offer a stable, professional environment backed by solid growth across the ASEAN region, giving employees the chance to work with modern technologies, expand their regional exposure, and make a real impact in a business that values quality, innovation, and continuous improvement.

Job Description

Key Responsibilites

  • Oversee regional after‑sales operations, ensuring high service quality, efficient processes, and consistent standards across all markets.
  • Strengthen customer relationships through regular engagement, issue resolution, and proactive service improvements.
  • Develop and maintain service quality frameworks, technical standards, and compliance programs.
  • Drive parts and service growth in the region by identifying new opportunities, expanding customer portfolios, and improving market penetration.
  • Collaborate with country teams to shape service strategies, pricing models, and long‑term business plans.
  • Support the development of new service offerings, including refurbishment programs and value‑added solutions.
  • Manage annual service budgets, revenue targets, and profitability metrics for regional after‑sales activities.
  • Implement effective controls to optimize resource use and minimize risk.
  • Build and maintain monthly performance dashboards for leadership visibility and decision‑making.
  • Lead, mentor, and develop service teams across the region to improve productivity, technical competence, and overall performance.
  • Partner with technical principals to implement training roadmaps and certification programs for technicians.
  • Oversee regional workshop standards and ensure alignment of tools, processes, and safety compliance.

The Successful Applicant

Key Requirements

  • Bachelor's degree or diploma in Mechanical Engineering or a related technical field.
  • Minimum 10 years of experience in after‑sales, service management, or related commercial roles, including at least 2-5 years in a leadership position.
  • Strong communication, stakeholder management, and team‑leadership skills.
  • Proactive, independent, and capable of operating in a regional, multi‑country environment.
  • Proficient in MS Office and comfortable with modern digital tools.
  • English proficiency required; additional Asian languages are an advantage.

What's on Offer

What can we offer

  • Competitive salary with strong regional‑level responsibilities.
  • Professional development through technical training and leadership growth.
  • Opportunities to work across multiple countries and collaborate with international teams.
  • Clear career progression in a growing after‑sales and service organization.
  • Supportive work environment with modern tools and flexible working practices.
Contact
Akira Meelab
Quote job ref
JN-032026-6969502
Phone number
+6620125024

Job summary

Sector
Sales
Specialisation
Channel Sales
What is your area of specialisation?
Industrial / Manufacturing
Location
Bangkok
Contract Type
Permanent
Consultant name
Akira Meelab
Consultant phone
+6620125024
Job Reference
JN-032026-6969502

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.