- Omni channel Saas platform solutions for Merchants
- Platform to help merchants penetrate e commerce
About Our Client
Our client is a leading Tech company they well Omni channel Saas platform solution to merchants to assist them in growing their e commerce footprint.
Lead a direct team of approximately 5-6 operations managers
Ensure effective communication within the business by holding staff meetings, and Advisor roundtables to provide clear and concise direction
Provide development to all levels of employees from Advisor to manager level, ensure successful succession planning within the operation
Selects, develops, and evaluates personnel to ensure the efficient operation of the function
Translation of the strategic direction into tactical operational strategy and decision-making
Catalyst in providing feedback on current tools, policies, and procedures
Drive initiatives that increase efficiency to help scale and improve the business
Drive operational improvements as it relates to customer satisfaction
Ensure representatives are properly trained when products are upgraded and new products are released
The Successful Applicant
Experience and knowledge of Saas platform solutions important.
Experience and knowledge of e commerce and retail important.
Fluent in Thai, English and Chinese.
5+ years in a leadership position.
Strong business acumen.
Work in a matrix structure.
What's on Offer
Fast growing business
Strong leadership position.